Frequently Asked Questions

• How soon can you start a new gardening project?

  Our start time depends on the season and project complexity. During peak seasons (spring and early summer), we typically schedule projects 2-3 weeks in advance. For smaller projects or maintenance services, we can often begin within a week. We offer priority scheduling for existing clients and emergency services for issues like fallen trees or storm damage.

• Do you provide free estimates?

  Yes, we provide free, no-obligation estimates for all our services. For most projects, we can provide a rough estimate based on your description and photos. For accurate pricing, we recommend an on-site consultation where our experts can assess your property, soil conditions, and specific requirements. This consultation is also free and typically takes 30-60 minutes.

• What payment methods do you accept?

  We accept various payment methods for your convenience: credit cards (Visa, MasterCard, American Express), debit cards, checks, and electronic bank transfers. For larger projects, we typically require a deposit to secure materials and schedule, with progress payments at designated milestones and final payment upon completion. All payment terms will be clearly outlined in your service agreement.

• Are you licensed and insured?

  Yes, Verdora Gardening Services is fully licensed, bonded, and insured. We carry comprehensive liability insurance up to $2 million and workers' compensation coverage for all our team members. We can provide certificate of insurance upon request, which many homeowners' associations and commercial properties require. Our licensing credentials are available for review during our consultation.

• Do you offer organic gardening options?

  Absolutely! We specialize in organic and sustainable gardening practices. We offer completely organic treatment options that avoid synthetic pesticides and fertilizers. Our organic approach focuses on building healthy soil, using compost and natural amendments, introducing beneficial insects, and selecting disease-resistant plant varieties. We can develop a customized organic gardening plan that meets your environmental values while maintaining a beautiful landscape.

• What is your service guarantee?

  We stand behind our work with a comprehensive satisfaction guarantee. All plants installed by our team are guaranteed for one year against failure when proper watering and maintenance instructions are followed. Our hardscaping and construction work comes with a 2-year warranty. If you're not completely satisfied with any service, we'll work with you to make it right, including re-performing the service or providing a refund at our discretion.